How Mental Health Case Management Works

 

Step 1

Intake

 

Intake involves collecting information about the individual who is seeking service and to determine eligibility. Typically, intake includes a meeting with an intake worker. Intake services are unique to each program and offering.

Intake
 

Screening and Assessment

 

Step 2 

Screening and Assessment

 

The Screening and Assessment department at Erie County Care Management (ECCM) works with the Office of Children & Youth (OCY) and Juvenile Probation Office (JPO) to identify individuals who qualify for mental health screening and assessment.

 


 

Step 3

Plan

 

The team at ECCM will create a custom plan for the individual and their family. This plan will be the key to successfully accomplishing the goals and objectives of the mental health services.

Plan

 


 

Locate / Coordinate / Monitor

Step 4

Locate / Coordinate / Monitor

 

The final step of the case management process is coordinating the various mental health or behavioral health services needed as well as monitoring the effectiveness of those services.

 

WHAT WE OFFER CONTACT US