Mental health administrative case management involves linking people who have or who are at risk for mental illness with the information, support, and mental health services they need. At ECCM, we intend to do so with excellence, applying swift and sound clinical judgment while giving full attention to the consumer's and family's choice.
Administrative case management also serves as the authorizer for Erie County Base mental health service funding, as ECCM is certified as a Utilization Review Entity (URE) by the Pennsylvania Department of Health. As part of the URE role, administrative case managers complete activities such as monitoring, prioritizing, assigning specific base-funded resources, and addressing any issues with the service provider.
Mental health case managers are active in all areas of the community, from jails and shelters to school districts, offering resource consultation and holistic assessments to children and families in need of service access. Case managers have specialized knowledge in the areas of homelessness, behavioral health, children and families, adult mental health, transitional age, geriatric, forensic case management, state hospital care, and nursing homes. Such a specific skill, based on behalf of consumers of all ages, translates into effective and efficient service coordination and planning.
There are nine stages to the mental health case management process: screening, assessing, stratifying risk, planning, implementing, following up, transitioning, post-transition communication, and evaluation.
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