Intellectual Disabilities Supports Coordination

Intellectual Disabilities Supports Coordination - Northwestern PennsylvaniaThe Intellectual Disability division at Expert Community Care Management (ECCM) strives to help individuals with an intellectual disability achieve a more meaningful and productive life. ECCM works closely with state and local government agencies as well as direct service providers as the “center of the system”.


Following the “Everyday Lives” approach, our supports coordinators will help individuals navigate their way through a system designed to meet their needs in a community setting, often in their own homes. Supports coordinators will work with individuals and families to identify desired life goals and work to find service providers to achieve these outcomes.




Two men, one old, one younger, standing face to face

Availability of Services


Services beyond supports coordination are usually paid through one of three Pennsylvania waivers for individuals with intellectual disabilities: the Consolidated Waiver, the Community Living Waiver or the Personal/Family Directed Supports Waiver. The availability of these waivers is limited and capacity is set by the Pennsylvania Office of Developmental Programs. ECCM is charged with managing the available slots to maximize the overall number of people who can be served.


Each individual's needs are addressed and those needs are then prioritized, taking into consideration various factors about current service openings, allowing us to find the best fit for existing vacancies.

Eligibility and Intake for Intellectual Disabilities Supports Coordination


As per ODP Guidelines:


Eligibility for intellectual disability services requires a diagnosis of an intellectual disability based on the results of objective standardized testing.  An intellectual disability is a permanent condition that affects a person's ability to learn and function in daily life that occurs in the developmental period.  A diagnosis of an intellectual disability requires that both a person's general intelligence and ability to function in daily life are significantly below average.  These two conditions may be present at birth or occur in the developmental period defined as prior to the person's 22nd birthday.


As the "center of the system", ECCM's intake department will initially meet with all individuals seeking intellectual disability services to begin the process of deciphering and navigating these guidelines and bettering their lives. Referrals can come from a number of sources, including the individual or their family. At the point of initial contact, our staff will explain the process, collect demographic data, and may request other documentation such as birth certificates and social security cards.


After the initial meeting, follow up activities include review and documentation of the individual’s educational, medical, social and psychiatric histories as well as a general review of the individual’s current supports and service needs. The intellectual disability intake staff will then follow up with a determination of eligibility and a right to appeal if the individual is deemed ineligible.

A young child in a hoodie, wearing headphones

What is Supports Coordination?
  • Development and maintenance of an Individual Support Plan (ISP).
  • Identifying needed services and locating qualified providers.
  • Locating and coordinating funding for needed services.
  • Monitoring services to ensure delivery and progress toward goals.
  • Ensuring health and safety.
What qualifies as an intellectual disability?
How do I apply for Intellectual Disabilities Supports Coordination?
What is an Individual Support Plan?
Can my loved one still achieve a productive and fulfilling life living with an intellectual disability?



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