There are four main positions in the program workforce:
- Supervisor: The supervisor oversees the Hi-Fi Wraparound process by adapting the process to the family, mediating conflicts, coaching and correcting staff, and working with third-party organizations.
Facilitator: The facilitator guides the process and teaches the family how to build upon natural support systems.
Youth Support Partner: The youth support partner is a young adult who has knowledge of various systems due to them overcoming their old youth challenges. Meant to support other youth.
- Family Support Partner: Similarly to the youth support partner, the family support partner is meant to provide support to parents due to their past experiences. The ideal candidate will have experienced similar family struggles and therefore have in-depth knowledge of the systems involved.