High Fidelity Wraparound Services
Northwestern Pennsylvania Child Behavioral Health Services
The High Fidelity Wraparound (HFW) program is a team-based collaborative process for developing and implementing individualized plans for youth with behavioral health challenges and their families. The High Fidelity Wraparound workforce includes a Supervisor/Coach, Facilitators, Youth Support Partners, and Family Support Partners.
The Hi-Fi workforce facilitates support, advocacy, and brainstorming based on the strengths and culture of the family. The workforce strives to promote self-efficacy in families and enhance families’ natural support systems.
High Fidelity Wraparound Process
- Engagement
- Planning
- Implementation
- Transition
These phases are navigated by gathering information, consultation with system and service providers, need identification, action steps, and ongoing training/coaching. The family and youth’s voice and choices are at the center of the process, helping them work toward self-efficacy.
Benefits of High Fidelity Wraparound Program
Families and youth benefit from High Fidelity Wraparound because they drive the process. The family is engaged in discussions to establish prioritized needs, followed by planning to meet those needs based on the family’s strengths and culture. The process also encourages the use of natural supports and increasing support systems in the community. Family and Youth Support Partners provide direct support by using their personal stories and experience to ensure family/youth voices are heard.
There are four main positions in the program workforce:
- Supervisor: The supervisor oversees the Hi-Fi Wraparound process by adapting the process to the family, mediating conflicts, coaching and correcting staff, and working with third-party organizations.
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Facilitator: The facilitator guides the process and teaches the family how to build upon natural support systems.
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Youth Support Partner: The youth support partner is a young adult who knows various systems due to overcoming their old youth challenges. Meant to support other youth.
- Family Support Partner: Similarly to the youth support partner, the family support partner is meant to provide support to parents due to their past experiences. The ideal candidate will have experienced similar family struggles and therefore have in-depth knowledge of the systems involved.
There are four steps to this process:
- Engagement: The team engages with the family, learning their strengths, available support systems, and what they hope to resolve through the program.
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Planning: Once the team understands the family’s unique needs, they develop a plan to meet their goals. This process is done collaboratively with the family, as well as service providers, the family’s social support network, and agency providers.
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Implementation: Once the family has approved the plan, the team implements it. Progress is continually reviewed to ensure the plan is working as intended.
- Transition: In the final phase, the team transitions the family from formal services to a mixture of formal and natural supports. This process continues until the end of the wraparound process.
Hi-Fi Wraparound isn’t meant to solve a family’s problems for them; rather. It helps youths and families develop self-efficacy. This allows them to more successfully identify, plan for, and solve their own problems in the future. We do this both by helping the family develop their own skills and by teaching them how to utilize available support systems.
Because the point of Hi-Fi Wraparound is to teach families to solve their own problems through increasing self-efficacy, each plan will be different. Families have different strengths, different problem areas, and different support systems available to them. Taking these into account is crucial for developing a viable strategy.
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