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How Mental Health Case Management Works

 

Step 1

Intake

 

Intake involves collecting information about the individual who is seeking service and to determine eligibility. Typically, intake includes a meeting with an intake worker. Intake services are unique to each program and offering.

Intake
 

Screening and Assessment

 

Step 2 

Screening and Assessment

 

The Screening and Assessment department at Erie County Care Management (ECCM) works with the Office of Children & Youth (OCY) and Juvenile Probation Office (JPO) to identify individuals who qualify for mental health screening and assessment.

 


 

Step 3

Plan

 

The team at ECCM will create a custom plan for the individual and their family. This plan will be the key to successfully accomplishing the goals and objectives of the mental health services.

Plan

 


 

Locate / Coordinate / Monitor

Step 4

Locate / Coordinate / Monitor

 

The final step of the case management process is coordinating the various mental health or behavioral health services needed as well as monitoring the effectiveness of those services.

 

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