How Mental Health Case Management Works
Intake
Intake involves collecting information about the individual who is seeking service and to determine eligibility. Typically, intake includes a meeting with an intake worker. Intake services are unique to each program and offering.
Screening and Assessment
The Screening and Assessment department at Erie County Care Management (ECCM) works with the Office of Children & Youth (OCY) and Juvenile Probation Office (JPO) to identify individuals who qualify for mental health screening and assessment.
Plan
The team at ECCM will create a custom plan for the individual and their family. This plan will be the key to successfully accomplishing the goals and objectives of the mental health services.
Locate / Coordinate / Monitor
The final step of the case management process is coordinating the various mental health or behavioral health services needed as well as monitoring the effectiveness of those services.