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Central Pennsylvania · Dauphin County
Care Coordination in Dauphin County, PA
ECCM helps Dauphin County families and adults find the right services, apply for funding, and keep their plan working. We're a conflict-free care coordination agency, which means we don't provide therapy or treatment ourselves. Our job is to be on your side while you work with the providers who do.
In Dauphin County, ECCM coordinates three programs:
- Intellectual Disabilities Supports Coordination for children and adults with an intellectual disability
- Autism Supports Coordination for autistic children and adults who qualify for developmental programs
- Community HealthChoices (CHC) Service Coordination for adults 21 and older who need long-term services and supports
Serving all of Dauphin County, including Harrisburg, Hershey, Hummelstown, Middletown, Steelton, Highspire, Linglestown, Penbrook, Halifax, Millersburg, Elizabethville, Lykens, and the surrounding townships.
In crisis right now? Call or text 988. Dauphin County Crisis Intervention (24/7): 717-232-7511. Emergency: 911
ECCM Services in Dauphin County
Each person is matched with a coordinator who gets to know them, builds a plan around their goals, and stays with them as needs change.
Children & adults
Intellectual Disabilities Supports Coordination
For people with an intellectual disability that began before age 22. Following Pennsylvania's Everyday Lives approach, your supports coordinator will:
- Develop and maintain your Individual Support Plan (ISP)
- Find qualified providers for the services you need
- Locate funding, including Pennsylvania's Consolidated, Community Living, and Person/Family Directed Support waivers
- Monitor services and progress toward your goals
- Help keep you healthy and safe
Children & adults
Autism Supports Coordination
For autistic individuals who qualify for services through Pennsylvania's Office of Developmental Programs. Your supports coordinator helps you plan, connects you with providers, coordinates funding, and checks in to make sure services are working.
Statewide eligibility rules for autism services were recently updated. Call intake and we'll walk you through what applies to you.
About Autism Supports Coordination →Adults 21+
Community HealthChoices Service Coordination
Community HealthChoices is Pennsylvania's Medicaid managed care program for adults who receive both Medicare and Medicaid, or who need long-term services and supports. That includes help at home with bathing, dressing, meal prep, and medication.
ECCM service coordinators work with you and your CHC health plan to build a person-centered plan that helps you stay independent at home.
About Community HealthChoices →How Getting Started Works
You don't need to have everything figured out before you call. That's what we're here for.
-
Call intake
Call 717-922-8583, email expert@eccm.org, or fill out our contact form. -
Check eligibility
Our intake team explains your options and helps you gather the documents you'll need. -
Meet your coordinator
Once you're eligible, your coordinator builds a personalized plan and connects you to services. -
Ongoing support
We check in regularly and adjust the plan as your needs and goals change.
New to intellectual disability or autism services? In Pennsylvania, eligibility for these programs is determined through your county. In Dauphin County, that starts with Pathways Forward, the county's Case Management Unit. Call 717-232-8761 and ask for a Service Access Coordinator. Once you're found eligible, you get to choose your supports coordination organization, and you can choose ECCM. We're happy to help you through that first step too.
Dauphin County Resources
Helpful local offices and organizations for you or a loved one. ECCM isn't affiliated with these organizations; we list them because our families find them useful.
County Offices
County MH/ID office
Dauphin County Mental Health/Autism/Developmental Programs (MH/A/DP)
The county office for mental health, intellectual disability, autism, and early intervention programs.
100 Chestnut St., 1st Floor, Harrisburg, PA 17101
Phone: 717-780-7050
Program pageID, autism & MH intake
Pathways Forward (Case Management Unit)
Dauphin County's front door for intellectual disability, autism, early intervention, and mental health services. Ask for a Service Access Coordinator. Mental health walk-in intake is Monday through Thursday, 9 a.m. to 3 p.m.
1100 S. Cameron St., Harrisburg, PA 17104
pathfwd.org24/7 crisis
Dauphin County Crisis Intervention
Phone, walk-in, and mobile crisis support for anyone in a mental health crisis, any time.
100 Chestnut St., Harrisburg, PA 17101
Program page24/7 walk-in
Connections Crisis Walk-In Center
Regional walk-in center for mental health and substance use emergencies, ages 14 and older. No appointment needed.
1100 S. Cameron St., Harrisburg, PA 17104
Phone: 717-408-1353
connectionshs.comOlder adults
Dauphin County Area Agency on Aging
Services, care management, and caregiver support for older adults.
2 S. Second St., 3rd Floor, Harrisburg, PA 17101
Agency pageMedicaid & benefits
Dauphin County Assistance Office (PA DHS)
Apply for or renew Medical Assistance (Medicaid), SNAP, and cash assistance. You can also apply online through COMPASS.
2432 N. 7th St., Harrisburg, PA 17110
Apply online at COMPASSSubstance use
Dauphin County Drug & Alcohol Services
Help finding assessment, treatment, and recovery support for drug and alcohol use.
3815 Tecport Dr., Harrisburg, PA 17111
Phone: 717-635-2254
Department pageBehavioral health plan
PerformCare
The behavioral HealthChoices plan for Medicaid members in Dauphin County, covering mental health and substance use services.
pa.performcare.orgChildren & Early Intervention
Birth to age 3
Dauphin County Early Intervention
Free developmental evaluations and services for babies and toddlers with delays. Call Pathways Forward and ask for an Early Intervention intake. Visits happen at home or in the community.
Phone: 717-232-8761
Program pageAges 3 to 5
Capital Area Intermediate Unit (CAIU) Preschool Early Intervention
Free preschool screenings, evaluations, and services for Dauphin County children.
55 Miller St., Enola, PA 17025
Phone: 717-732-8400
caiu.orgAutism resources
ASERT Collaborative / PA Autism
Statewide autism resource center with a searchable directory of Harrisburg-area providers, support groups, and events.
paautism.orgHospitals
Emergency & children's
Penn State Health Milton S. Hershey Medical Center
Includes Penn State Health Children's Hospital.
500 University Dr., Hershey, PA 17033
pennstatehealth.orgInpatient psychiatric
Penn State Health Holy Spirit Medical Center
Just across the river in Camp Hill. Since July 2026, it has been home to the adult, adolescent, and child inpatient psychiatric units formerly at Pennsylvania Psychiatric Institute in Harrisburg.
503 N. 21st St., Camp Hill, PA 17011
pennstatehealth.orgCourthouse & Legal
Courthouse
Dauphin County Courthouse
Home to the Court of Common Pleas and county court offices.
101 Market St., Harrisburg, PA 17101
Dauphin County CourtsGuardianship
Register of Wills & Clerk of Orphans' Court
Guardianship petitions for adults who need help making decisions are filed here. Many families look into this as a child with a disability approaches 18.
Dauphin County Courthouse, 101 Market St., Room 103, Harrisburg, PA 17101
Phone: 717-780-6500
Office pageFree legal help
MidPenn Legal Services, Harrisburg Office
Free civil legal help for eligible low-income residents, including benefits and housing issues.
213-A N. Front St., Harrisburg, PA 17101
Intake: 1-800-326-9177
midpenn.orgDisability rights
Disability Rights Pennsylvania
Pennsylvania's protection and advocacy organization for people with disabilities, headquartered in Harrisburg.
Intake: 1-800-692-7443
disabilityrightspa.orgAdvocacy & Support
I/DD advocacy
The Arc of Dauphin County
Advocacy, family support, and education for people with intellectual and developmental disabilities.
3544 N. Progress Ave., Suite 205, Harrisburg, PA 17110
Phone: 717-920-2727
arcofdc.orgMental health support
NAMI Central PA
Free support groups and education for people living with mental illness and their families in Dauphin County.
2501 N. Third St., 3rd Floor, Harrisburg, PA 17110
Phone: 717-233-1164
namicentralpa.orgTransportation & Work
Shared ride & MATP
rabbittransit
Shared-ride service for older adults, plus Medical Assistance Transportation (MATP) for medical appointments. rabbittransit took over Dauphin County MATP on July 1, 2026.
Phone: 1-800-632-9063
Dauphin MATPEmployment
PA Office of Vocational Rehabilitation (OVR), Harrisburg District
Job training, placement, and support for people with disabilities.
651 Boas St., Room 722, Harrisburg, PA 17121
OVR office directoryResource information last reviewed November 2026. Hours and numbers can change, so please call ahead before visiting. See something out of date? Let us know.
Dauphin County FAQs
Does ECCM have an office in Dauphin County?
Dauphin County is served by ECCM's Central Pennsylvania team, which also covers Lancaster and Lebanon counties. Coordinators meet with the people they serve in their homes and communities. Call 717-922-8583, and our intake team will connect you with the Dauphin County team.
Does ECCM provide Early Intervention in Dauphin County?
No. ECCM's Early Intervention service coordination is available in Erie County only. In Dauphin County, for a child under age 3, call Pathways Forward at 717-232-8761 and ask for an Early Intervention intake. For ages 3 to 5, contact CAIU Preschool Early Intervention at 717-732-8400.
Can I switch to ECCM if I already have a supports coordinator?
Yes. In Pennsylvania, you have the right to choose your supports coordination organization and to change it. Call intake, and we'll explain how the transfer works.
Who do I call about mental health services in Dauphin County?
For county mental health services, walk in to Pathways Forward at 1100 S. Cameron St., Monday through Thursday, 9 a.m. to 3 p.m., or call 717-232-8761. If you or someone you love is in crisis, call Dauphin County Crisis Intervention at 717-232-7511, or call or text 988, any time.
Nearby Counties We Serve
The same Central PA intake line serves these neighboring counties.
Talk With Someone Who Knows Dauphin County
Whether you're asking for yourself or a loved one, we'll help you figure out the next step.
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