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Central Pennsylvania · Lebanon County
Care Coordination in Lebanon County, PA
ECCM helps Lebanon County families and adults find the right services, apply for funding, and keep their plan working. We're a conflict-free care coordination agency, which means we don't provide therapy or treatment ourselves. Our job is to be on your side while you work with the providers who do.
In Lebanon County, ECCM coordinates three programs:
- Intellectual Disabilities Supports Coordination for children and adults with an intellectual disability
- Autism Supports Coordination for autistic children and adults who qualify for developmental programs
- Community HealthChoices (CHC) Service Coordination for adults 21 and older who need long-term services and supports
Serving all of Lebanon County, including the city of Lebanon, Annville, Palmyra, Myerstown, Cleona, Jonestown, Fredericksburg, Schaefferstown, Richland, Campbelltown, Mount Gretna, and the surrounding townships.
In crisis right now? Call or text 988 Lebanon County Crisis Intervention (24/7): 717-274-3363 Emergency: 911
ECCM Services in Lebanon County
Each person is matched with a coordinator who gets to know them, builds a plan around their goals, and stays with them as needs change.
Children & adults
Intellectual Disabilities Supports Coordination
For people with an intellectual disability that began before age 22. Following Pennsylvania's Everyday Lives approach, your supports coordinator will:
- Develop and maintain your Individual Support Plan (ISP)
- Find qualified providers for the services you need
- Locate funding, including Pennsylvania's Consolidated, Community Living, and Person/Family Directed Support waivers
- Monitor services and progress toward your goals
- Help keep you healthy and safe
Children & adults
Autism Supports Coordination
For autistic individuals who qualify for services through Pennsylvania's Office of Developmental Programs. Your supports coordinator helps you plan, connects you with providers, coordinates funding, and checks in to make sure services are working.
Statewide eligibility rules for autism services were recently updated. Call intake, and we'll walk you through what applies to you.
About Autism Supports Coordination →Adults 21+
Community HealthChoices Service Coordination
Community HealthChoices is Pennsylvania's Medicaid managed care program for adults who receive both Medicare and Medicaid, or who need long-term services and supports. That includes help at home with bathing, dressing, meal prep, and medication.
ECCM service coordinators work with you and your CHC health plan to build a person-centered plan that helps you stay independent at home.
About Community HealthChoices →How Getting Started Works
You don't need to have everything figured out before you call. That's what we're here for.
-
Call intake
Call 717-922-8583, email expert@eccm.org, or fill out our contact form. -
Check eligibility
Our intake team explains your options and helps you gather the documents you'll need. -
Meet your coordinator
Once you're eligible, your coordinator builds a personalized plan and connects you to services. -
Ongoing support
We check in regularly and adjust the plan as your needs and goals change.
New to intellectual disability or autism services? In Pennsylvania, eligibility for these programs is determined through your county. In Lebanon County, that's the Mental Health/Intellectual Disability/Early Intervention (MH/ID/EI) Program. Call 717-274-3415 and ask for the ID intake worker. Once you're found eligible, you get to choose your supports coordination organization, and you can choose ECCM. We're happy to help you through that first step too.
Lebanon County Resources
Helpful local offices and organizations for you or a loved one. ECCM isn't affiliated with these organizations; we list them because our families find them useful.
County Offices
County MH/ID office
Lebanon County MH/ID/EI Program
The county office for mental health, intellectual disability, autism, and early intervention. One number handles intake for all of them. Ask for MH intake or the ID intake worker.
220 E. Lehman St., Lebanon, PA 17046
Phone: 717-274-3415
Program page24/7 crisis
Lebanon County Crisis Intervention
Crisis counseling by phone any time, plus a walk-in office across the street from WellSpan Good Samaritan Hospital.
209 Hathaway Park, Lebanon, PA 17042
County MH/ID/EI pageOlder adults
Lebanon County Area Agency on Aging
In-home help, Medicare counseling (PA MEDI), PACE/PACENET applications, and caregiver support for older adults.
710 Maple St., Lebanon, PA 17046
Phone: 717-273-9262
Agency pageMedicaid & benefits
Lebanon County Assistance Office (PA DHS)
Apply for or renew Medical Assistance (Medicaid), SNAP, and cash assistance. You can also apply online through COMPASS.
625 S. 8th St., Lebanon, PA 17042
Apply online at COMPASSSubstance use
Lebanon County Commission on Drug & Alcohol Abuse
Help finding assessment, treatment, and recovery support for drug and alcohol use.
220 E. Lehman St., Lebanon, PA 17046
Phone: 717-274-0427
Commission pageBehavioral health plan
PerformCare
The behavioral HealthChoices plan for Medicaid members in Lebanon County, covering mental health and substance use services.
pa.performcare.orgChildren & Early Intervention
Birth to age 3
Lebanon County Early Intervention
Free developmental evaluations and services for babies and toddlers with delays, usually provided at home or in child care. Intake goes through the county MH/ID/EI Program.
Phone: 717-274-3415
Program pageAges 3 to 5
IU13 Preschool Early Intervention
Lancaster-Lebanon Intermediate Unit 13 provides free preschool evaluations and services for Lebanon County children.
Request an evaluationAutism resources
ASERT Collaborative / PA Autism
Statewide autism resource center with a searchable directory of Lebanon-area providers, support groups, and events.
paautism.orgHospitals
Emergency department
WellSpan Good Samaritan Hospital
252 S. 4th St., Lebanon, PA 17042
wellspan.orgInpatient psychiatric
WellSpan Philhaven
Inpatient and outpatient behavioral health care for children, teens, and adults. Philhaven has no emergency department. In a crisis, call 717-274-3363 or 988.
283 S. Butler Rd., Mount Gretna, PA 17064
wellspan.orgVeterans
Lebanon VA Medical Center
Medical and mental health care for eligible veterans.
1700 S. Lincoln Ave., Lebanon, PA 17042
va.govNearby · Emergency & children's
Penn State Health Milton S. Hershey Medical Center
Just over the county line in Hershey. Includes Penn State Health Children's Hospital.
500 University Dr., Hershey, PA 17033
pennstatehealth.orgCourthouse & Legal
Courthouse
Lebanon County Municipal Building (Courthouse)
Home to the Court of Common Pleas and county court offices, at 8th and Oak Streets.
400 S. 8th St., Lebanon, PA 17042
County main line: 717-274-2801
Clerk of CourtsGuardianship
Register of Wills & Clerk of Orphans' Court
Guardianship petitions for adults who need help making decisions are filed here. Many families look into this as a child with a disability approaches 18.
Municipal Building, 400 S. 8th St., Room 105, Lebanon, PA 17042
Phone: 717-274-2801 (ext. 4415)
Office pageFree legal help
MidPenn Legal Services, Lebanon Office
Free civil legal help for eligible low-income residents, including benefits and housing issues.
1150 Chestnut St., Suite 1, Lebanon, PA 17042
Intake: 1-800-326-9177
midpenn.orgDisability rights
Disability Rights Pennsylvania
Pennsylvania's protection and advocacy organization for people with disabilities.
Intake: 1-800-692-7443
disabilityrightspa.orgAdvocacy & Support
I/DD advocacy
The Arc of Lancaster Lebanon
Advocacy, family support, and education for people with intellectual and developmental disabilities in Lebanon and Lancaster counties.
116 W. Airport Rd., Suite A, Lititz, PA 17543
Phone: 717-394-5251
thearclancleb.orgMental health support
NAMI Central PA
Free support groups and education for people living with mental illness and their families in Lebanon and Dauphin counties.
2501 N. Third St., 3rd Floor, Harrisburg, PA 17110
Phone: 717-233-1164
namicentralpa.orgTransportation & Work
Shared ride
Lebanon Transit Shared Ride
Door-to-door rides within Lebanon County, plus scheduled weekday trips to the Hershey Medical Center campus. Registration is free and reservations are required. Ask about Medical Assistance (MATP) rides.
200 Willow St., Lebanon, PA 17046
lebanontransit.orgEmployment
PA Office of Vocational Rehabilitation (OVR), Harrisburg District
Job training, placement, and support for people with disabilities. Lebanon County is served by the Harrisburg District Office.
651 Boas St., Room 722, Harrisburg, PA 17121
OVR office directoryResource information last reviewed November 2026. Hours and numbers can change, so please call ahead before visiting. See something out of date? Let us know.
Lebanon County FAQs
Does ECCM have an office in Lebanon County?
Lebanon County is served by ECCM's Central Pennsylvania team, which also covers Dauphin and Lancaster counties. Coordinators meet with the people they serve in their homes and communities. Call 717-922-8583, and our intake team will connect you with the Lebanon County team.
Does ECCM provide Early Intervention in Lebanon County?
No. ECCM's Early Intervention service coordination is available in Erie County only. In Lebanon County, for a child under age 3, call the Lebanon County MH/ID/EI Program at 717-274-3415. For ages 3 to 5, contact IU13 Preschool Early Intervention at 717-606-1601.
Can I switch to ECCM if I already have a supports coordinator?
Yes. In Pennsylvania, you have the right to choose your supports coordination organization and to change it. Call intake and we'll explain how the transfer works.
Who do I call about mental health services in Lebanon County?
For county mental health services, call the Lebanon County MH/ID/EI Program at 717-274-3415 and ask for a mental health intake. If you or someone you love is in crisis, call Lebanon County Crisis Intervention at 717-274-3363, or call or text 988, any time.
Nearby Counties We Serve
The same Central PA intake line serves these neighboring counties.
Talk With Someone Who Knows Lebanon County
Whether you're asking for yourself or a loved one, we'll help you figure out the next step.
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